FAQ

How do I edit or add my credit card information?
Click the ORDER tab, then from this tab, you will be able to select your closest Burgerville location, choose the food items that you would like in your ord...
Tue, 28 Nov, 2023 at 9:13 PM
How do I upload a picture for my in-app avatar?
Click the MORE tab, then tap PROFILE. Click the brown circle with a pencil in it to edit your in-app avatar. Allow the app to access your photos and select ...
Tue, 28 Nov, 2023 at 9:13 PM
How do I change my password?
To change your password, log out of your account and click the button to LOG IN. On the LOG IN screen, enter your email, then click Reset Password below the...
Tue, 28 Nov, 2023 at 9:14 PM
How will I know if my BV app is updated?
When you open the Burgerville app, a prompt will guide you to “Get Started.” Follow the prompts to migrate your account to the new BV app.  
Fri, 1 Dec, 2023 at 5:38 PM