Click the REWARDS tab, when a reward is available, click the button under the reward that says REDEEM ONLINE or REDEEM IN-STORE, depending on how you plan to use your reward. When redeeming online, you will be taken to the ORDER screen to proceed with your order. You will click the reward you would like to redeem under AVAILABLE OFFERS on the MAKE PAYMENT screen. Make sure that you have the item you are trying to redeem in your cart to proceed with redeeming the reward. The reward will apply to your order and the discount will be taken off your total. When redeeming in-store, click REDEEM IN-STORE. Please make sure you are physically at the store before you confirm redemption. You will have 4 hours to redeem the reward in-store once clicked. Scan your QR code at the register to redeem. Once used, this reward and the points used will be removed from your account. If you've left your phone at home, do not have a smartphone or are having issues accessing your account, please tell our team member either your phone number or email address. You'll still be able to redeem the reward.